JG Jeff Gaydash Studios
Cube Squared

Frequently Asked Questions

Where can I find pricing for your printing services?

Please contact us to quote your next project.

How do I prepare my files for printing?

Click here to download instructions on preparing your image files for printing. If you are unsure about any of the steps we would be happy to set up the files for you prior to printing.

How can I upload my high-resolution files to you for printing?

The easiest way to send us your files would be to use our WeTransfer service by clicking the UPLOAD button located at the top right of every page on this website. Dropbox has also been a very good option. Please contact us if you require further assistance in sending us your image files.

Do you offer color printing?

Although our expertise and primary focus is in producing the absolute finest B&W prints available, we do offer color printing. Whether we are working in B&W or color, we provide the same level of dedication in making sure your prints meet the highest of expectations. More information on our color printing services is coming soon. Please contact us directly for any color printing inquiries.

What kind of papers do you offer?

We keep a variety of both matte and glossy fine art papers on hand, but will print on other papers if so desired. Keep in mind that all papers we stock have been profiled for printing for consistent output. Additional charges may apply if your selected paper requires profiling.

Do you offer matting and framing services?

Due to the number of requests for matting, we are now offering limited custom matting services in-house. We stock Crescent RagMat Museum Board and Crescent Select Conservation Board in white, which we find suitable for most fine art photographic applications. Due to the significant increase in cost of shipping framed artwork (especially with glass) we recommend that you work with a local framer for your framing needs. For large projects, we collaborate with our local framesmith to create finished works ready for exhibition. Please contact us to request a quote for any custom photo finishing work.

How are your prints shipped?

Prints are shipped either in a tube or flat depending on the size and quantity of your order. We make every effort to ensure that they arrive to you safely and guarantee against any damage during shipping. Standard domestic shipping within the Continental United States is via U.S. Postal Service Priority Mail and generally arrives in 3-5 business days. U.S. Postal Service International Priority shipping is 6-10 business days. If you need your package sooner or wish to use a different carrier, please let us know.

What kind of payments do you accept?

We prefer payment be made via PayPal to jeffgaydash.studios@gmail.com and will provide an invoice for your order via email prior to shipping. If for some reason you don't want to pay using PayPal, we can accept payment via credit card by phone or Skype. Your order will be shipped once payment has been received in full.

Do you archive my files after printing in case I would like to order additional prints?

Yes, we archive all files for at least one year to making it easier to reprint orders on request. However, it is the clients responsibility to back up their original files as we cannot guarantee that we will be able to replace any lost files on their behalf.

What are the advantages of having prints made by you over printing them myself?

We are proponents of printing and believe that the photographer should have full control over the final output of their work. In the traditional darkroom, printing is very much part of the creative process, where burning, dodging and contrast control are inherently part of the print making process. In a digital workflow, much of this creative process has shifted to software based post-processing. This is great news for the photographer as he/she has more creative control than ever before. As a result, digital printing has become more of a technical exercise than in the traditional darkroom. Color management, monitor and printer profiling and hardware maintenance are essential in achieving reliable and consistent results. Anyone who has ever owned an inkjet printer is aware of the frustrations of dealing with clogged print heads and the high prices of ink cartridges. In order to keep an inkjet printer functioning at it's best, it must be used consistently and not sit unused for an extended period of time. Most photographers don't print often enough to justify maintaining a printer for the low volume of prints they produce. Partnering with a reputable printer that you can trust frees you from the many technical burdens, while maintaining essential creative control via post-processing software.